Terms & Conditions

By accessing and using our website or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. Orders & Payments

• We accept Cash on Delivery (COD) for standard items.
• For cut‑to‑size or per‑linear‑meter items, a downpayment (DP) is required before processing. These items are customized and cannot be resold.
• All orders are subject to acceptance and availability.
• Prices are listed in PHP and may change without prior notice.

2. Delivery & Risk

• We aim to deliver orders within the estimated timeframe, but delays may occur due to supply or logistics.
• Risk of loss passes to the customer upon delivery.

3. Product Information

• We strive to ensure product descriptions and measurements are accurate. However, slight variations may occur.
• Colors and finishes may differ due to supplier batches or screen settings.

4. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from product use, installation errors, or misuse.
• Our maximum liability is limited to the purchase price of the product.

5. Governing Law

• These Terms & Conditions are governed by the laws of the Philippines.

1. Eligibility

• Returns or exchanges are accepted within 7 days of delivery for standard items.
• Items must be unused, in original packaging, and accompanied by proof of purchase.

2. Non‑Returnable Items

• Cut‑to‑size or per‑linear‑meter items (requiring DP) are non‑returnable and non‑exchangeable, except in cases of factory defect or incorrect cutting.
• Customized or special‑order products.
• Items damaged due to misuse, negligence, or normal wear and tear.

3. Process

• Contact our customer service team before returning any item.
• Approved returns must be shipped back at the customer’s expense unless the item was defective or incorrect.
• Exchanges are subject to product availability.

4. Refunds

• Refunds will be processed within 5–10 business days after inspection.
• Refunds are issued to the original payment method.

5. Defective or Wrong Item

• If you receive a defective or incorrect item, we will cover return shipping and send a replacement at no extra cost.